Customer Service Manager

We are searching for a Customer Service Manager who has a genuine desire to help others, takes pride in their quality of work, enjoys a fast-paced environment, and also has the ability to multi-task and solve problems. The position will primarily call for running various errands, assisting in preparing homes for photography, attending inspections, meeting with various vendors for quotes,- a reliable car is a must. Must be very flexible, organized, and willing to wear many different hats! The ideal applicant is comfortable answering phones, conversing with clients, has a firm grasp of technology, and displays a professional, positive, customer-focused attitude. Good organizational, time management, problem-solving and computer skills are a requirement for this position!

We are the #21 RE/MAX team in the United States, and #56 in the world! If you desire to learn and grow within an exciting industry and within one of the top real estate teams in Orange County, this is the job for you!

Responsibilities

  • Meeting with vendors (gathering estimates, coordinating repairs, etc.)

  • Attending various appointments (termite/roof inspections, final walk-throughs, etc.)

  • Attending Home Inspections (taking note of any items of concern)

  • Assist department heads with various administrative tasks

  • Answer phones

  • Converse with clients

  • Prepare for photography appointments (both during the afternoons and evenings)

  • Preparing properties for showings

  • Prepare for all client gifts

  • Prepare for Open Houses (gathering and dropping off supplies at our listings)

  • Run errands- (vacant property checks, supply runs etc.)

Qualifications

  • Must live within 20 min drive of our office and have a car in working order

  • Previous experience in a Real Estate office is an advantage but not a requirement

  • Must communicate well on the phone and in-person

  • Must be able to wear many hats

  • Be warm, engaging, and have an inviting personality

  • Basic computer skills

  • Experience with social media is a plus

Compensation

$18 - $20 hourly + bonus